When trying to install QuickBooks, the process may fail and you may get the QuickBooks Error 1402 message, indicating an inability to open Key. This error is usually caused when there is an issue with the Windows user privileges or locked Windows Registry keys.
To resolve this error, you will be required to take a couple of steps. If you are not comfortable in following these steps yourself or experience difficulty while performing the steps, kindly contact our QuickBooks tech support team for assistance.
We are available 24/7 and accessible from anywhere.
Steps for Fix QuickBooks Error 1402
For best results, we recommend you to perform the steps in order as given below.
Total Time: 30 minutes
Download the QuickBooks Install Diagnostic Tool.exe file
💠 When the error appears on the screen attempt to download the QuickBooksInstallDiagnosticTool.exe file.
💠 Once completed, save the downloaded file to the desktop.
💠 Now, run the tool by double-clicking on the file.
💠 Click on the first given option “…problems installing QuickBooks”, then click on OK.
💠 Now the tool will identify the error. Then the user needs to apply the steps in an organized manner.
Enable the Built-In Administrator
Follow the given steps accordingly to enable the Built-In Administrator:
💠 On your keyboard, press on the Windows + R The Run command will show on the screen.
💠 Type in “msc” on the start screen. The account manager and Local Users will open.
💠 Click on Users, then on the right side of the panel, the admin account will be located.
💠 Now double click the Admin Account in order to access Properties Window.
💠 Uncheck the Account is disabled option, then click on Apply.
💠 Restart Computer and log in using the newly created administrator account.
💠 Attempt to Re-Install QuickBooks.
Note: If creating the New Windows Administrator Account doesn’t fix the issue, then it means that the solution requires editing the permissions of registry key highlighted in the error. This is of complex nature related to registry issues; you may need to consult our QuickBooks experts to take this step.
Create a New Windows User
The following steps are to be followed by Windows 7 users.
💠 Click on Windows Start button then select Control Panel.
💠 Click on the User Accounts.
💠 Click on Manage another account.
💠 Select the option Create a new account.
💠 Type in a test name then click on Administrator.
💠 Next, click on Create account.
💠 Restart Computer and log in using the newly created administrator account.
💠 Attempt to Re-Install QuickBooks.
Accounting Problem QuickBooks Technical Support
We hope that the above solution steps have proved helpful in fixing the error. In case, you still require more solution steps or assistance for fixing your error, then kindly reach out to our Accounting Problem QuickBooks Technical Support team.
Our QuickBooks team of experts are highly trained and well equipped in resolving any QuickBooks errors. Call us on or mail us at support@usingpos.com . We are also accessible via QuickBooks Live Chat Support.
