How to Fix Sage 50 Error Code 1402

Sage 50 Error 1402: Could not open Key’ This is due to a problem in the Windows registry. Press the Windows key + R, enter CMD then click OK. Type SFC /SCANNOW then press Enter.

Sage is a popular business accounting software that is globally accepted. The software endorses advanced features and tools that simplify complex business accounting and saves plenty of time. With Sage, the business management becomes a cakewalk. But there are times when there are erroneous scenarios and the software encounters errors. Errors can be technical and functional. Technical errors relate to improper installation, incomplete software upgrade, database connectivity errors, data migration errors etc. Sage 50 error 1402 is one error that is commonly reported by users. It is categorized as a technical error and should be reported to the technical support team immediately.

How Does Sage 50 Error Code 1402 Occur?

Sage Error Code 1402 comes along with an error message“Could Not Open the Key: Unknown”.When the error happens you need to check whether enough access is available to the key or not.

Causes of Sage 50 Error Code 1402

The major cause of that error is that the Permission/Registry – is not properly configured. You may also face some similar error codes like Sage 50 1304, Sage 50 1325, Sage 50 1608, and Sage 50 1617 errors. Some of these errors occur due to unconfigured internet settings, some due to invalid data entry and some due to your Sage tracking any corrupt or invalid file. It is very important that you recognize the exact cause of the error and you should be aware of how this error can be resolved.

Sage customer support team is always there to analyze your issue and provide you the best possible solution for your error or problem that you are facing. We also help you in understanding your software properly so that you can work on it very efficiently. We provide instant chat support feature, so that you can get spontaneous resolutions.

Steps to Fix Sage 50 Error Code 1402

• This Sage 50 1402 error generally occurs due to incorrect or insufficient permission due to registry key(named), parent or child registry container key.
• This error can also occur while installing or uninstalling any Microsoft software to your Windows Operating System or while running backup in the Operating System.

It is highly recommended that your take back-up of your system, your software and your registry before taking further action. You can zip-up “windows\system32\config” at the time of running backup in your Operating System.

Take the Ownership of Registry Keys

• Log-in withthe administrator rights and disable User Accounts Control.
• Open the Start menu, open Run, and type REGEDIT.
• Click OK
• The Registry Edition Window will appear on your screen
• Now search for the key – HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components.
• Locate the Components
• give a right-click
• Click on Permissions
• Now click on the Advanced tab
• the Advanced Security Settings for the Components Window will be displayed on your screen
• Click on the option named Owner
• Now note down the name of the current owner
• Click on the change owner to option
• Click on the name of the user actively logged into Windows with administrative rights
• checkmark the box next to the label named ‘Replace owner on objects and sub-containers’
• Click on the Apply tab
• It will display Registry Editor Window
• Hit Ok to proceed
• Open the Components window named Advanced Security Settings
• Select the Advanced button
• the Advanced Security settings for components window will pop up on your screen
• Click on the option named Owner
• Now note down the owner name
• Click to open the change owner to Administrators group
• checkmark the box next to the option named ‘Replace owner on subcontainers & objects’
• Click on the Apply tab
• Click OK on the Advanced Security Settings for Components window
• close all the Registry Editor Windows
• Restart your system and check if you are able to start the installation process again.

Take Ownership of Parent Registry Keys

• Log-in withadministrator rights and disable User Accounts Control.
• Open the Start menu, open Run, and type REGEDIT.
• Click OK
• The Registry Edition Window will appear on your screen
• Now search for the key – HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components.
• now take ownership of the below keys:

• HKEY_LOCAL_MACHINE\SOFTWARE,
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components
• Each key in

If the error still persists, you can take a backup of your company data and then reinstall the Sage 50 application on the server.

If the above steps do not help you resolve the issue, or if you have any more queries, we would request you to get in touch with some of the authorized Sage experts.

Conclusion

Contact the Sage Help Desk team, They are round the clock available for catering the best possible services and information at your hand. They are experienced and well trained in handling the errors and queries reported by the users.