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Sage 50 Cannot Find a Required File or it has been Corrupted? – What to Do

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As you all know that Sage 50 has carved a niche in industry by providing the best accounting services. Various packages related with the financial management are offered by them, keeping in mind the individual demand of your business and the industry you are associated with. Sage provides the best construction specific capabilities like equipment tracking, item billing, job costing etc.

For government and non-profit organizations, we provide the facility of MIP Fund Accounting. We proudly say that we have vast customer base which is a perfect proof of the quality we cater. With Sage 50 all your accounting needs and issues will be sorted out in no time. Sage is known for providing the best fund tracking facility and successfully meeting the customers demand successfully.

Services and software provided by Sage serves the service companies, distribution and manufacturing companies. It also offers the specific modes of manufacturing and specialized capabilities. With Sage 50 you can bid a permanent goodbye to all the accounting related queries and Sage 50 Cannot Find a Required File related to your business.

As Sage is the software that is used widely, chances of error occurring also increases. Here we are going to discuss about the error which is, Sage 50 Cannot Find A Required File or It Has Been Corrupted.

Causes of Sage 50 Cannot Find a Required File or It Has Been Corrupted

You are receiving this error because of three reasons which are, either you have not installed the Sage 50 E-mail Writer v2 or Sage 50 E-mail Writer v2 is damaged because of whatever reason. The third possible reason for this error is that the user who has logged in, does not have the complete rights to access program path.

Resolutions to Fix Sage 50 Cannot Find a Required File or It Has Been Corrupted?

You need to keep in mind that you can reinstall the Sage 50 software while logged in as an administrator. Furthermore, if you want to resolve the Sage 50 Cannot Find a Required File or It is a Corrupted Error successfully, the Email Writer must also be reinstalled.
Below mentioned are the resolutions to fix Sage 50 Cannot Find a Required File or it has been corrupted.

Find the Location by Opening Company File in Sage 50 Software

To find the location by opening the company file in Sage 50 Software, follow these steps: 
💠 First, choose File from the Properties menu to view the file name and location.
💠 Then choose the shown blue hyperlink.
💠 Finally, this will open up a direct file location that will be displayed in the Windows Explorer window.

You must Use Command Prompt

If you want to use the Command Prompt, follow the steps that are mentioned below: 
💠 First, use the Windows key and the R key together to launch the Run window.
💠 After that, enter cmd ->.
💠 As soon as you enter it, select OK to launch the Command Prompt.
💠 Finally, type dir /s /p C:\*.sai in the Command Prompt.
💠 Click OK and it is done.

Find a Location Where the File can be Automatically Backed Up

To find a location where the file can be backed up automatically, follow the steps that are mentioned below:
💠 First you need to look for a faulty company file.
💠 Then select the file that needs to be backed up in Settings.
💠 If the auto backup is created under the scheduled backup, keep the file location in mind.
💠 Now, using Windows Explorer, access the location.
💠 By selecting the date, the cab file must be copied to the desktop.
💠 Finally, you must restore the backup.

Launch Sage 50 Software’s Recent Software

To launch Sage 50 Software’s latest software, follow the steps that are mentioned below:
First you need to start the Sage 50 software.
💠 As soon as you open Sage 50, it will display the start screen. I don’t see the start screen.
💠 Now you need to choose to open an existing company (the first option). 
💠 The “Open an Existing Company” window, where newly opened firms are listed, is displayed by Sage 50.
💠 From the Company Name list, choose the name of the business you wish to open.
Finally, you must click OK and it’s done.

Final Words :

Highly knowledgeable professionals with extensive experience of the domain are ready to help you anytime at Accounting Problem Sage product help and application help. Experts having complete knowledge of Sage and all its software will be present to assist and help you 24*7. Sage 50 support help-desk can be contacted easily over phone or you can also have an instant chat with them. We also give you the freedom to dial in our to call Sage helpline help team and Sage Customer Support Team any time.


👉Frequently Asked Questions

Does Reinstalling Sage 50 Resolve Problem?

Ans : Yes, it does. When you reinstall the program, all of the files in the program are repaired. On the other hand, you can use the repair function from the installer to fix Sage 50 cannot find required file errors.

Here’s the method to quickly and easily fix Sage 50 error with the repair option:

💠 Go to the Control Panel.
💠 Right Click on the Sage 50 software.
💠 Select Repair/Uninstall.
💠 Select the Repair option and complete the steps.

Once the steps are completed, you can import the company file and get back to work. However, you’ll have to reset the settings in Sage 50.

Does Reinstalling or Repairing Sage 50 Lead to Deletion of the Company File?

Ans : No, it doesn’t. Your company file is completely safe when you reinstall or repair Sage 50. Even though the company file isn’t impacted by reinstall or repair, you should definitely create a backup of the company file before proceeding with a reinstall or repair.

How can File be Missing or Get Corrupted when I’ve not done anything to it?

Ans : Many malicious software can damage the company file. These software include viruses, malware, and ransomware. When the file is damaged or encrypted Sage 50 cannot access it. So it asks you to get in touch with the customer service.

Another reason for this can be network error when your company file is stored on a server or another system. When the connection cannot be completed, Sage 50 cannot locate the file. So you should also check the server and network settings.

What are Some other Causes behind Sage 50 Cannot Find a Required File or it has been Corrupted?

A1) Some of the other causes are: 
💠 The system is running other programs that cause a virus to infect it.
💠 Due to a software crash, the computer locks up.
💠 Hardware and network issues lead to data corruption.
💠 Damaged media files made a backup copy.

While Resolving Sage 50 Cannot Find a Required File or it has been Corrupted, Can you Also Open a Company within Sage 50?

A2: Yes, you can also open a company within Sage 50. Just follow these steps:  
💠 First, choose Open Company from the File menu.
💠 Then select whether you wish to keep the current business open or not when requested.
💠 After that, the Open Company window is seen by Sage 50.
💠 Finally, from the Company Name list box, choose the name of the company you wish to open, and then click OK.

Note: If you are using Sage 50 Pro Accounting and you open a new company while an existing one is still open, Sage 50 will close the existing company.

Can you also fix Sage 50 error message “Sage 50 Cannot Find the Required Dile or it has been Corrupted” with the help of the Windows Search Tool, Locate the File?

A6) Yes. Using the Windows Search Tool will help you find the missing file more easily.

Q4) Are there some Consequences if you get Stuck with the error message Sage 50 Cannot Find a Required File or it has been Corrupted?

A4) There are some consequences of the error: Sage 50 cannot find a required file or it has been corrupted: 
💠 Incorrect operation of the Sage 50 software
💠 Incorrect financial data and an unplanned software failure
💠 Forced Sage 50 software shutdown.
💠 Displayed data may be inaccurate or false.

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