Sage 50 provides a variety of functions to benefit business owners. It is used extensively by businesses and accounting professionals around the globe. Over the years, Sage 50 has made a lot of efforts to address the accounting needs of different segments of users. Recently, Sage has launched the much-improved Sage 50 2022 version, in a bid to facilitate its users with an improved bunch of features.
Quite a number of our esteemed readers have informed us that they are having an issue with the new Sage 50 2022 version installed on their computers, while using the Sage Payroll module. When they try to exit from the ‘Maintain Employee Window’ after updating an employee, Sage 50 often crashes or freezes. If you are one of them, we can be of great help! Simply go through this blog. Here, we will provide a simple and step-by-step procedure to fix this issue. Just carry out these steps , get rid of this issue and continue to enjoy the all-new Sage 50 2022.
First things first! Let’s get to know why this issue occurs
Causes of Sage 50 2022 Crashes Issue while Exiting from the ‘Maintain Employee Window’?
Many functional and technical issues can contribute to this error. Some of these are mentioned below-
- Improper settings in the Windows UAC (User Access Control)
- If you are using Windows 8.0, this issues may be caused by insufficient privileges
- Pervasive Database Engine has got damaged
Read Also-: How to Fix Sage 50 Error 1639
How to Fix Sage 50 2022 Crashes Issue while Exiting from the ‘Maintain Employee Window’?
Here are a couple of options to fix this issue–
Total Time: 35 minutes
If you are Using a Standalone Workstation
Restart the server
Check if you are able to access the Payroll Entry
Modify your UAC Settings
Right click on the Sage 50 icon on your desktop
Click Properties
Click on the Compatibility tab
Go to Privilege
Check the box named Run this program as an administrator
Click on Apply
Click OK to proceed
Launch the Sage 50 application now from the same icon
Verify if you are now able to pay employees
If the issue still remains, move to the next option
Uninstall and Reinstall the Pervasive
Uninstall the Actian database engine.
Uninstall the Pervasive Workgroup Engine
Install them again
Open Sage 50 2022 and check if the issue still remains.
Final Words :
In this blog, we have provided multiple options to fix this issue. We hope these would be of great help for you to fix the ‘Sage 50 2022 crashes while exiting from the Maintain Employee Window’ issue once and for all. If you are experiencing any difficulties in carrying out the sequential steps, we would recommend you to speak to the certified Sage experts.
Frequently Asked Questions
Q 1. How can I Activate the Sage 50 2022 Software with Serial Number?
Ans : Please follow the steps given below-
Log in to the workstation where data has been hosted
Click on Help
Now click on the tab named Sage 50 activation
From the list, select Sage 50 2022
Click OK
Now, enter the Sage 50 2022 serial number received by you
Click OK to proceed. It will restart the Sage 50 software
Navigate to Help
Click About Sage 50 Accounting
You will be asked to confirm the Serial Number again
Verify if the serial number is correct and click OK, if satisfied
Carry out the sequential steps mentioned above in all the workstations
Now enter the full details
Open Sage 50 2022
Navigate to Tools
Click on the upgrade program tab
Enter the Sage 50 2022 account number, activation key and serial number
Click OK
Q 2. My Sage 50 Software Freezes Frequently. How to Resolve it ?
Ans : Here is a step-by-step procedure to resolve this issue-
Navigate to Start
Now click on Task Manager
Click the Processes tab on the top bar
A list will appear on your screen.
Select Sage50Accounting.exe from this list
Now click on the End Process tab
Close Task Manager
Check if you are able to fix the freezing issue.
Q 3. What are the Important Points I Should Consider before Installing Sage 50 2022?
Ans : You should consider the below-mentioned points to make sure that no complication arises during or after the installation.
Have a double-check on whether all the workstations in your network fulfil the minimum system requirements listed above , to install the Sage 50 2022 version.
Restart the system and shut down all the background applications, before starting the installation process Turn your antivirus off. You can enable it anytime after the installation process is completed
Turn on the firewall and activate all the necessary notifications
Please ensure that the UAC settings are set to minimum. If you are finding it difficult to alter your UAC settings, we would advise you to contact an IT expert.