QuickBooks Unable to Locate PDF Viewer Error

As mentioned above, you have to face trouble if Adobe Reader has not been setup as a default manager because QuickBooks will be unable to locate the pdf viewer. Therefore, it is crucial to make it the default pdf viewer, the approach (depending on the version of the server windows that you are using) for which is given below.

If you are working on:

Windows 7, 8, and 8.1

🔹 Head to the Windows Start menu.
🔹 Hit click on the Control Panel to open it.
🔹 You now need to choose the Programs option.
🔹 Tap on the option named Set default programs.
🔹 Hit click the Adobe Reader found in the list of installed programs.
🔹 Choose the desired program and tap on the ‘Set this Program as Default’ ’option.

Windows 10

🔹 The first step is to navigate the Windows Start menu.
🔹 Go to the Search bar and type ‘’Windows Settings’’ in the given space. Once found,
🔹 Click on it to open the windows settings.
🔹 After that, tap on the option named ‘’Apps’’.
🔹 Once done, click on ‘’Default apps’’ found on the left side.
🔹 Then you need to search for ‘’PDF’’ by scrolling down, once found choose ‘the default program.
🔹 Finally, hit click on the option named ‘’Adobe Reader’’.

Once you successfully make Adobe Reader the default pdf viewer, QuickBooks will be able to acknowledge it easily. Hence, the error ‘’QuickBooks there is a problem with PDF Viewer’’ can be resolved this way. If it persists, more methods are provided in this regard.

The presence of wrong or inappropriate names of the QBPrint.qbp file can make you face errors in QuickBooks you don’t even ask for. Hence, getting the names corrected is very important. You can do that with the help of the ways mentioned below.

🔹 Visit the File Manager on your computer system.
🔹 After that, you need to choose the option ‘’Organize’’.
🔹 Once done, tap on the option named ‘’Folder’’.
🔹 Then, you are supposed to look for ‘’Option’’.
🔹 Click on the checkbox to remove the checkmark and find all the files, folders, or drives that are hidden.
🔹 Having done the above step, search for the file named ‘’QBPrint.qbp’’.
🔹 Now make a double-click on this file and hit click on ‘’Rename’’.
🔹 The final step is to edit the name of your file and hit the ‘’Save’’ button.

After making the appropriate changes to the name of the ‘’QBPrint.qbp’’ file, you will find that QuickBooks will be able to locate the PDF Viewer now. However, if it does not it means that the QuickBooks PDF Viewer error still exists. Use the rest of the above to get this issue fixed.

Reinstalling the Adobe Acrobat application can help you get rid of unwanted errors faced by it. This method comprises the processes that involve the uninstallation, download of the current version, and reinstallation of the Adobe Acrobat application. (whose steps are given below.)

🔹 Type Control Panel in the Search bar to open it on your computer system.
🔹 Then you need to look for the installed programs in the Programs tab.
🔹 There you will be able to find the Adobe Acrobat application.
🔹 After that, you need to hit the Uninstall button.
🔹 After successfully uninstalling the Adobe Acrobat application, you have to download and install its currently available version. Also, if there is an update available make sure to get it done.

Use the above method to troubleshoot this problem. If you fail, get the next method into use.

It is highly recommended to monitor the PDF on your hard drive. You must check whether the PDF can run on the local hard drive or not with the help of the following steps.

🔹 To begin with, make use of the internet browser on your computer system.
🔹 Then you need to press the ‘ÇTRL’ and ‘O’ keys together if you are working on a Windows computer.
🔹 If you are working on Mac, head to the File menu and click on ‘’Open File’’.
🔹 Having done the above step, hit the Browse button.
🔹 Then make a click on the option named ‘’Files of Type’’.
🔹 After that, you need to tap on the option ‘’All Files’’.
🔹 The final step is to look for the PDF on your computer system and open it when found.

You must ensure to run Adobe as an administrator while you are opening the PDF on your local drive. After doing this, check if the error persists or not.

Temporary files and folders can cause unwanted interruption while running certain programs on your server windows. You can troubleshoot the ‘QuickBooks there is a problem with the PDF Viewer’ error by simply removing such temporary files, for that have a look at the following pointers.

🔹 Firstly, you need to press the Windows and ‘R’ keys simultaneously on your keyboard to open the Run window.
🔹 Then you need to type ‘%TEMP%’ in the text field.
🔹 After that, press the Enter key on your keyboard or simply hit the Ok button.
🔹 Once done, you now have to search for the temp file in the list.
🔹 Then make a right-click on the blank area and select the contents.
🔹 Last but not least, make sure you delete all the temp files.

Having deleted all the temporary files and folders, refresh your computer Windows. Launch QuickBooks once again and check if the QuickBooks PDF Viewer error persists.

The performance of some programs can deteriorate if any corrupted keys are found on your system Windows. Therefore, it is very important to resolve them in the registry.
You can make use of the following steps to resolve the corrupted files in the registry to fix the QuickBooks PDF Viewer error.

🔹 Head on to the Start menu on your Windows.
🔹 After that, you are supposed to select the run window.
🔹 Once done, fill ‘Regedit’ the space provided in the text field and hit click the Ok button.
🔹 You are now required to create a backup of the registry file that is already active. It will get displayed in the Register Editor box.
🔹 After that, you need to navigate the File menu and choose Export.
🔹 Then you need to name your file and save it to the desired location.
🔹 Having done the above step, tap on ‘All’ in the ‘Export Range’ and hit the save button.
🔹 Now you need to search for the option named ‘HKEY_CLASSES_ROOT\AcroExch.Document’.
🔹 After this, you are supposed to make a right-click on ‘AcroExch.Document’, choose the option named Delete, and choose Yes.
🔹 Finally, make a right-click on ‘AcroExch.Document.7’ and hit click the Delete button.

That was all about the resolution methods of the error named ‘QuickBooks there is a problem with PDF Viewer’. Get them into use and you should be able to fix the QuickBooks PDF Viewer error manually.