QuickBooks is widely preferred for its amazing automation capabilities related to employee payroll. It has made payroll activities extremely easy for businesses. However, some users have recently been informed that they have faced the QuickBooks Payroll Update Error 12157 and are looking for simple solutions. Therefore, in this blog, we will look at a few easy solutions to this issue.
Let’s first get to know why this issue occurs..
What are the Possible Causes of QuickBooks Payroll Update Error 12157?
Here are the primary causes of the occurrence of this error.
- The system has installed a security application with restrictive settings
- Presence of multiple QuickBooks versions on the same system
- Antivirus is not allowing the update to happen
- The Windows Firewall is blocking the QuickBooks updates
Easy Solutions to Fix QuickBooks Payroll Update Error 12157
Here we will show multiple solutions to resolve the QuickBooks Payroll Update Error 12157.
Total Time: 25 minutes
Verify your Internet Settings
🔹 Navigate to the Help menu
🔹 Click on the Internet Connection Setup tab
🔹 On the drop-down box, click to select ‘ Use my computer’s internet connection settings to create a connection when this program accesses the internet ‘
🔹 Click next
🔹 From the drop-down box, choose Advanced connection settings
🔹 Click on Restore Advanced settings
🔹 Click Ok to proceed
🔹 Press the Done button
🔹 Run the QuickBooks Payroll Update again and check if the issue exists
Restore Advanced Settings
🔹 Close the QuickBooks application
🔹 Open Internet Explorer.
🔹 Navigate to the Tools section on the Menu bar
🔹 Choose Internet Options
🔹 Now click the Advanced tab.
🔹 Select the Restore Advanced Settings button
🔹 Close the Window.
Verify whether your System Time & Date Settings are Correct
🔹 On your desktop, right-click on the System Clock
🔹 Click on Adjust Date /Time
🔹 Navigate to the drop-down menu
🔹 Click on the change date and time option
🔹 Click Ok twice to continue
🔹 Close QuickBooks after confirming your selection,
🔹 Open QuickBooks again
🔹 Try to install the latest updates see if you are getting the error message
Add Exceptions to Anti-spyware/Anti-adware/Anti-Malware Tools and Firewall
If you have installed these tools or Windows firewall on your system, update them and add exceptions to the below-mentioned programs and domains-
🔹 qbupdate.exe
🔹 qbw32.exe
🔹 QBDBMgrN.exe
🔹 Intuit.com
🔹 QBGDSPlugin.exe
🔹 FileManagement.exe
🔹 QuickBooks.com,
🔹 Payroll.com
Restore System Settings
You can use the restore system option to recover the data and files and data that might cause the error.
🔹 Log in as Administrator
🔹 Locate the start option on the keyboard
🔹 Click on All Programs
🔹 Select Accessories
🔹 Hit the System Tools button
🔹 Now click on the System Restore option
🔹 Open new window
🔹 Click on the Re-install my PC tab
🔹 Click Next to proceed
🔹 Choose a specific restore point
🔹 Click Next to proceed
🔹 Tab on advanced system in order to restore the point
🔹 Hit Next on the confirmation window
🔹 Finally, reboot the system for the changes to take effect
You can resolve the QuickBooks Payroll Update Error 12157 by implementing the simple solutions mentioned above. However, if none of the above-mentioned methods helps in solving the issue, or if you have any queries, you may consult with some experienced QuickBooks experts.
FAQs
What is QuickBooks Payroll Update Error 12157?
The QuickBooks Error code 12157 comes under the 12000 error series. This error occurs primarily due to connectivity issues with the Windows component known as WinInet API. QuickBooks uses this component to access Internet Protocols such as FTP and HTTP. Users often experience this error while installing or downloading or installing QuickBooks updates.
Due to this error, the system stops the integration of the updates with the QuickBooks software. This may cause a serious hindrance to the users as they become unable to access the solutions prescribed by Intuit for bugs reported in the current version.
How to Prepare Before Reinstalling the QuickBooks Desktop?
Before uninstalling and then reinstalling the QuickBooks Desktop software on the same system, make sure of the following –
🔹 Ensure you meet all the system requirements
🔹 Note down your QuickBooks product & license number for ready reference
🔹 While downloading your QuickBooks Desktop version, save the exe file in a suitable location on your system – so that you can easily find it out later
What are the Symptoms of QuickBooks Payroll Error 2107?
🔹 QuickBooks error 2107 message appears and crashes the program window.
🔹 Your PC crashes with the QuickBooks error 2107 message when you are running a comparable program.
🔹 QuickBooks Error 2107 message is shown and nothing else happens
Windows becomes slow and responds slowly to mouse or any other input.
🔹 Your PC freezes for a few minutes, at times.