The QuickBooks Error 6129 is a very common error message often experienced by QuickBooks users. Such issues can be really irritating, especially if you are in the middle of something important. In this blog, we will help you identify and fix this issue quickly enough. This blog will also let you know the prominent causes of the QuickBooks error code 6129.
Let’s start with the basics first!
What is the QuickBooks Error 6129?
The QuickBooks error code 6129 denotes an issue with the system that hosts the software. It may prevent you from accessing and creating company files. Mostly, you may face this issue while using the payroll module and the error message pops up like “Error code: -6129, 0: Database connection verification failure”.
This error occurs while you try to access your company file and the database connection verification somehow fails. Hence, QuickBooks becomes unable to connect to the server and you can’t view your company file.
What Causes of QuickBooks Error 6129?
There may be several factors that may contribute to the occurrence of this error. Some of them are listed below:
- When all the workstations in a multi-user environment are not updated to the latest release.
- differences in the server and client domains
- If there is some issue with the QuickBooks Database Server Manager or if the folder permissions are incorrect
- Because of corrupted network data (.ND) files.
- Antivirus hindering the process to create a new company file
- Malfunction in the system operation
- Uninstallation of the software
- Invalid entries in the windows registry
- Improper shutdown due to a power failure
- Error code 6129, 0 can also be caused by a damaged or incomplete QuickBooks Desktop installation.
How to Identify QuickBooks Error 6129?
With the help of the symptoms mentioned below, you can quickly identify if you are struck by this error. Let’s have a look:
- The system crashes repeatedly when the same program is run
- the system freezes frequently
- The error message appears on the screen and causes the active window to crash.
- The keyboard and mouse responses are getting slow.
Before Troubleshooting QuickBooks Error 6129, Consider the Following Points
- Please ensure you have the latest QuickBooks Desktop updates installed.
- open a sample company file to check if the problem you are having is limited to that particular file only or if it occurs in all the company files.
- Restart your system and log in as an administrator.
- If the issue remains, rename your company file.
Steps to Resolve QuickBooks Error 6129
Now, you have become aware of the bug and the reasons of its occurrence, it’s time we look into ways to fix the same. Here we are providing multiple ways to fix this issue-
Rename the QuickBooks .ND files
Please follow the steps below-
🔹 Search for the .ND files in the QuickBooks folder
🔹 Right-click on the company file
🔹 Click Rename
🔹 Change the name of the extension to OLD
🔹 Hit Enter
🔹 If you are using one system only, open the company file
🔹 If you want to access the same company file on multiple systems, follow the procedure below:
🔹 Click the Windows Start button on your keyboard
🔹 Go to the applications tab and click QuickBooks
🔹 Now go to the section named QuickBooks database server management
🔹 Click on the scan folders tab
🔹 If there is no folder visible with the company file you should add a folder by clicking on the add folder tab
🔹 Click scan
🔹 Wait till the scanning process is finished
🔹 Click on close
🔹 Check to if you are able to open the company file now
Check if the System is Working on the Same Domain
The QuickBooks error 6129 may occur if the domains of the client and the server do not match. To fix the issue, you should keep all of the systems on one domain and check if the problem still exists. For this purpose, you may take help from an expert Network Administrator.
Turning off Antivirus using Safe Mode
🔹 Please find the steps below-
🔹 Restart the system by changing to the safe mode
🔹 Turn off the antivirus software currently in use
🔹 Create a new company file
🔹 Now switch over to the normal operating mode of the system
🔹 Restart your computer
🔹 Check to if you are able to open the company file now
Update the QuickBooks Desktop Software to the Latest Version
Please follow the steps below-
🔹 Start by going to the help menu in the software
🔹 And selecting the update QuickBooks desktop option
🔹 After that, go to the update now tab
🔹 Additionally, pick the Get Updates option to begin the download process
🔹 Restart your QuickBooks Desktop software once again
🔹 Move ahead to install the new release by following the on-screen instructions to accept the option.
Create another Folder and Navigate to the QuickBooks Company File
Please follow the steps below-
🔹 Create a new file folder to begin the process
🔹 To the new folder, drag the QuickBooks company files
🔹 If you’ve been using the QuickBooks one system, this will make it simple to open a 🔹 QuickBooks company file utilizing the new folder
🔹 If you’re utilizing the same file on many systems, move on to the next step
🔹 Now, pick the programs option from the Windows Start tab
🔹 Choose QuickBooks database server manager by right-clicking on QuickBooks
🔹 The scan folders tab will be your next step
🔹 If the company file is not in a folder, it is suggested that you use the add folder option
🔹 The scan button should now be pressed
🔹 When the scanning is finished, click the close button
🔹 Open the QuickBooks company file at the end of the process to see if it’s still working.
Logging in as Windows Administrator
This error is frequently seen by individuals who have not logged in as an administrator. In this case, you’ll have to attempt signing onto Windows with administrator privileges. If you don’t have the admin login credentials, you should seek Windows support or seek the advice of an IT specialist.
🔹 Make an attempt to open the corporate file
🔹 By clicking “Run as Administrator”, you can login as a Windows Administrator and update the company file
🔹 If you’re having trouble logging in as a Windows Administrator, contact Windows Support or an IT professional for assistance.
Make Use of QuickBooks Database Server Manager
🔹 The QuickBooks tool hub must be downloaded and installed
🔹 Download the QuickBooks Database Server Manager as well
🔹 Launch the tool hub as well
🔹 Visit the section on network troubles as well
🔹 To continue, select QuickBooks Database Server Manager
🔹 Fixing network problems may get a little easier
🔹 The software’s and server’s communication will be upgraded as well
🔹 Wait for the process to finish before rebooting your computer.
Troubleshooting Steps at Time of Easy Step Interview
🔹 The steps listed below can be used if none of the other options worked
🔹 When you’re in an Easy step interview, you should click on leave
🔹 Furthermore, click the “Yes” tab when the message “Save the file?” comes on the screen
🔹 The last step is to name the file and then click the “Save” button.
Copy Company File into a Different Location
To check if the folder holding the QuickBooks company file is damaged, try opening the company file from a different location.
🔹 Make a new folder with the command “New Folder”
🔹 Move the necessary QuickBooks Company Files to the new folder
🔹 It’s simple to follow the procedures if you’ve just used QuickBooks on one computer
🔹 If you’re going to use the same file on many platforms, make sure you follow the “Next” instructions
🔹 Select QuickBooks Database Server Manager from the Windows Start menu
🔹 Select “Scan Folders” from the “Scan” tab
🔹 “Add a new Folder” if there isn’t one that holds the appropriate company file
🔹 After that, “Scan” tab should be selected
🔹 When the scan is finished, choose the “Close” option
🔹 Finally, try opening the company file once again.
Conclusion
The procedures listed above can be used to fix the QuickBooks Error 6129. However, if you are unable to resolve this issue, even after employing the steps discussed, we recommend you to get in touch with some authorized QuickBooks experts.
FAQs:
How does Conducting a Clean Install Resolve QuickBooks Error 6129?
A clean installation might help to solve many problems. It is recommended that you follow the actions listed below:
🔹 The QuickBooks tool hub must be opened first
🔹 Additionally, select the installation difficulties option
🔹 Press the clean install tool tab as well
🔹 A Clean Installation will be conducted on your system.
Does Rebooting my Windows in a Safe Mode Resolve QuickBooks Error 6129?
Yes, it can help you overcome the error code 6129 by following the below steps:
🔹 Restart your computer and keep pressing the F8 key on your keyboard until the system displays the boot screen
🔹 If the Advanced Boot Options box does not appear, restart your computer and press and hold the F8 key
🔹 Click the down-arrow key to bring up the Advanced Boot Options box, then select Safe Mode with Networking and press Enter
🔹 Try opening the company file with the administrator account.
Which Tool can I Use to Repair the Damaged Company File to get rid of QuickBooks Error 6129?
QuickBooks File Doctor is designed to fix QuickBooks network issues as well as damaged company files. To diagnose the company file, follow the instructions below:
🔹 Begin by downloading the QuickBooksToolhub.exe setup
🔹 Completely install the downloaded file
🔹 Now, start the app from the desktop icon
🔹 Select the company file issue option in Tool Hub’s Home window
🔹 Choose the QuickBooks File Doctor from the available options under the Company File problem option
🔹 Using the file explorer, locate the company file and click on the start menu
🔹 It will take approximately 10 to 20 minutes to diagnose
🔹 Finally, restart the computer and launch the QuickBooks program.
