While QuickBooks has given quite a lot of benefits to its users, the QuickBooks Point of Sale or QuickBooks POS aides its users in many more ways.
However, there are times when QuickBooks POS does not work. There are issues that might be quite frustrating for the users using QBPOS. This article will give you the ways in which you can troubleshoot the problem of QuickBooks Point of Sale Not Working.
Why Use QuickBooks Point of Sale?
QuickBooks POS offers quite a few added features like:
⏩ There is real-time inventory tracking that helps you in identifying what is in stock, what is less or not there hence what needs to be ordered.
⏩ It helps in providing better-personalized service to customers, as there are reporting tools that can track customer’s requirement and interests.
⏩ They have the integration capabilities that can electronically transfer sales information to QuickBooks accounting software. This ensures that there are no dual entries and no data error entries.
⏩ It can easily connect with the sales accepting credit cards hence can keep the checkout lines moving.
How to Fix Error QuickBooks Point of Sale Not Working
But once you get all these benefits using QuickBooks POS, it becomes quite a downer when POS stops working properly. So below are some of the errors that you might encounter with QuickBooks POS. If you can identify the error, follow the steps given below to solve the issue.
Often a user faces the problem in which the server fails to establish a connection. This can be easily resolved by rebooting the client system. Even after the reboot the problem continues then follow the next steps for troubleshooting
Server Connection Issue
⏩ Switch off the workstation of QuickBooks Point of Sale.
⏩ Reboot the server and wait for some time patiently.
⏩ After the reboot is complete, try and reboot the client workstation.
⏩ Start the QuickBooks POS on the client workstation.
Error Code 176109
This error indicates that there is an Invalid Product Code or Invalid Product Number Errors.
This happens at times when you have upgraded the POS to a newer version or had added more users or client license to an existing network of POS. Also, it might occur if you have entered invalid or wrong product codes. You can rectify the issue by following these steps:
⏩ Click on Help
⏩ Select About Point of Sale and look for the Product Number
⏩ If the product code is correct, ensure that you have logged in as administrator for the Windows.
⏩ If you eliminate the administrator rights then the files in Point of Sale Client Entitlement folder can get damaged. You can repair the damages by following the next steps
⏩ Click on the start button
⏩ Next, go to the Control Panel
⏩ Select the Folder Options
⏩ Choose the View tab
⏩ Select hidden files folders or drives
⏩ Click on OK
⏩ Consult our experts to know the exact location.
Tracking Promotions
With QuickBooks Point of Sale, users can track and report on the sales. But at times the software fails to do the reporting properly. If that is the case then you have to contact our expert help team of QuickBooks Point of Sale so that they can fix the issue. Our team will also guide you through the process of how to rectify it step-by-step.
Installation Errors in Updates
There are times when some specific update releases cause some errors or slow down the software. For example, if you have upgrades POS 12.0 R1 to R4 then the opening of company data file can take longer. The issue can be fixed:
⏩ Ensure there are three times the disk space in C drive than the company data file.
⏩ Upgrade all the workstations to R4 releases.
⏩ Complete the full upgrade before using POS.
Read More: How to activate and use QuickBooks POS Direct Deposit?
Frequently Asked Questions
💠: What may be the Causes of QuickBooks Point-of-Sale (Desktop) not working?
🔰 Data from the company was renamed, relocated, or destroyed.
🔰 The data file does not have a distinguishing name.
🔰 The Server Workstation is not operational. The Server Workstation must be operating in order for a client workstation to access the data stored on it.
🔰 The Server Workstation is now working on a different data file from the one to which a client workstation is attempting to connect.
🔰 The network connection or setup is not functioning properly.
🔰 The connection is being blocked due to firewall settings on either the client or server workstation.
💠: What are the suggested solutions to solve QuickBooks Point-of-Sale (Desktop) not working?
🔰 A list of data files and Server Workstations discovered on the network is provided. Select the appropriate data/server and then OK. When the client workstation restarts, it will reconnect to the same data.
🔰 Ascertain that the POS data file has a distinct name.
🔰 Select to link the currently open data or open the proper corporate data on the Server Workstation.
🔰 Examine the network connections and cables on both the client and server workstations.
🔰 Once you’ve confirmed that the Server Workstation and network are operational, input the Server Workstation computer name (found in Windows Control Panel System Computer Name on the Server) and POS company data file name (found in the Point of Sale title bar on the server) and then click OK.
🔰 Choose a valid Point-of-Sale data file.
🔰 Close the extra workstation(s) or acquire more Point-of-Sale licences.
🔰 The level and version of all Point of Sale Servers and Workstations must be the same. Update all installations to the same Point of Sale level and/or version.
🔰 Check to see whether your Windows user permissions are preventing access. Check that you have necessary permissions to create or update the presently accessible database when you log in to Point of Sale.
🔰 Close the database connection on the Client Workstation or quit Point of Sale on the client.
🔰 In many situations, restarting your Point of Sale Server Workstation can remedy the issue.
🔰 This user account must exist, and its privileges must be the same as those of the default Users Group – Examine your Windows User Accounts to ensure that this unique user is listed, has not been disabled, and that his or her Windows permissions have not been restricted. If you are inexperienced with Windows User access and controls, get assistance from a certified computer professional.
🔰 Ascertain that the TCP/IP protocol is installed on each machine. When installing a network, be sure that TCP/IP is allocated to the network connection. If required, seek the assistance of a skilled computer network professional.
