QuickBooks users experience varieties of errors while using it, some errors are functional, configuration, some server related and many are data related errors. Likewise, 15xxx series of error codes are common to encounter while updating QuickBooks software or when trying to download payroll updates from the Intuit server. In this article, we are going to discuss one such series of flaws called QuickBooks Error 15224 which causes an utter disturbance during download of recent updates. The main reason behind this error occurrence is incorrect internet explorer configuration. However, there can be other factors also responsible for the same that you’ll come to know in the below section. This article also entails the reliable ways to get rid of the QuickBooks Error 15224.
Reasons of QuickBooks Error 15224
The jotted below are the three main reasons behind the occurrence of the QuickBooks error code 15224:
- Outdated Internet Explorer
- The internet explorer tool for registering a digital signature is no longer functional.
- Installing new update files is blocked by a firewall or antivirus software.
Important Pointers
- Install the most recent version of Microsoft Internet Explorer on your computer.
- If you’ve already installed the most recent version of Internet Explorer and are still getting the issue after completing the steps below, then you’re suggested to look for help by reaching out to the QuickBooks Helpdesk team.
How to Fix QuickBooks Error 15224?
Let’s troubleshoot the QuickBooks update error code 15224 by executing the below steps:
Total Time: 35 minutes
Verify and Fix Internet Explorer Settings
🔹 The very first, double-check the date and time
🔹 It will not install or set up updates if your date and time settings are incorrect for your network (Server) time zone
🔹 To change the Internet settings, press Windows + R keys together and then type cpl in the search box
🔹 You must pick LAN in the connection tab window
🔹 For the Proxy configuration, there are two options under Lan Settings
🔹 As a result, you’ll need to inquire with your administrator about proxy settings
🔹 Because the proxy settings are most likely deactivated, make sure the checkbox is unchecked
🔹 When you’re finished, click the “Ok” button
🔹 You must now verify SSL and you must go to the Advanced tab on the same connection tab window
🔹 Scroll down until you find SSL 2.0 and 0, then double-check that both boxes are selected
🔹 If the boxes are checked, click the Next box to check for the publisher certificate
🔹 You must unmark TLS 1.0 after you have configured all of the settings
🔹 Finally, restart your QuickBooks and computer, and then try to download the QuickBooks Payroll update.
Reboot the QuickBooks and Re-register the QuickBooks .DLL files
🔹 Close QuickBooks to restart the program
🔹 Go to the bat’s folder and open it (Right-click on the software, then select Open File Location)
🔹 It will direct you to the folder containing the reboot.bat file
Do a right-click on the file and select Run as Administrator from the drop-down menu
🔹 On your computer screen, a command prompt (DOS) window (black box) with rapidly scrolling file names will emerge
🔹 QuickBooks will be restarted, and the software will be re-registered. DLL
🔹 Note: Do not close the box manually; once the reboot.bat application has finished, the window will close on its own.
🔹 Restart the computer if necessary
🔹 Open QuickBooks after restarting your computer, and if it prompts you to install an update, select Install
🔹 Click Help from the top of your QuickBooks main page once you’ve arrived at your
🔹 QuickBooks home screen
🔹 Then select Update QuickBooks Desktop from the drop-down menu
🔹 It will open a new window for you
🔹 Now, go to the Update Now tab
🔹 After that, select Reset Updates from the drop-down menu
🔹 After you’ve reset the updates, click Get Updates to re-download them
🔹 Close QuickBooks after the download is complete
🔹 If a new prompt to install an update appears, select Install Update.
Conclusion
QuickBooks Error 15224 will be resolved for sure if you follow all the above suggested instructions step by step. But if it won’t resolve the error or have another queries then you can reach out to QuickBooks Customer helpdesk, they will provide you the most effective solutions for your queries.
FAQs
Does Temporarily Turning off the Firewall and Network Protection help me to Overcome the QuickBooks Error 15224?
Yes, it can resolve the QuickBooks error code 15224 in some cases if the firewall or some security software is blocking to download the latest updates. It’ll be a good idea to turn them off for a temporary period of time:
🔸 Right-click on the Start button and select Settings
🔸 Select Update & Security from the drop-down menu
🔸 Select the Windows Security tab from the left pane and click Open Windows Security
🔸 Select Firewall and Network Protection from the Windows Security window
🔸 Turn off the Microsoft Defender Firewall with all types of networks by clicking on Domain, Private, and Public Network one by one.
Is there any Prerequisites to do Before we Troubleshoot the QuickBooks Error 15224?
Yes, making a backup of the company file is important in case something goes wrong in the middle of the procedure and you need to get back to where you started.
How to Create a Backup of my QuickBooks Company File?
You can backup your company files manually at any moment if you wish:
🔸 Switch to single-user mode in QuickBooks by going to the File menu and selecting it
🔸 Return to the File menu and select Backup Company from the drop-down menu
🔸 Then select Create Local Backup from the drop-down menu
🔸 Select Local Backup and then Next in the window that appears
🔸 Select Browse in the Local Backup Only option to save your backup company file
🔸 Choose how many backups you wish to store (This is completely optional)
🔸 Before you save, this conducts a test to ensure your backup file is in good shape
🔸 When you’re finished, click the “Ok” tab
🔸 Select Now is the time to save it and go on to the next step
🔸 QuickBooks saves a backup of your company to a single file and you’ll receive a confirmation message once it’s finished.
