Sage 50 Hangs when Trying to Close: What to Do?

🔶 Browse Control Panel, and then choose Programs and Features.
🔶 Do right click on Sage 50 Payroll Sync Wizard, and then choose Uninstall.
🔶 When asked, approve you wish to uninstall the application.
🔶 Run Sage.
🔶 Confirm whether you can close the program normally or not.

🔶 Choose Maintain, and then click on the Company Info
🔶 Make a duplicate copy of the company’s Directory
🔶 Exit from the Sage 50 program
🔶 Hold the Windows + R Key together, this will open the Run command
🔶 Now, paste the Directory which you copied in the search tab and click on Enter.
🔶 Obliterate all files with starting with the extension .DDF
🔶 Check whether the Sage 50 can open and close in a normal way or not

🔶 Find the data path.
🔶 Do the right click the directory for your business and click on the Properties option
🔶 Click on the Security button
🔶 Press the OK button provided you still see the error notification
🔶 When the Security window opens, allocate the suitable authorizations yourself, or arrange the directory to receive the security settings from the parent directory
🔶 View the company account in Sage 50 and check whether you are able to close the program or not.

🔶 Try to find the SE shortcut in the computer for Sage Exchange
🔶 After that, do the right click on the shortcut and press on the Exit tab
🔶 You need to re-open the Sage Exchange application by doing the given steps depending on your OS:
🔶 For Windows 7 users–Go the Start tab, click on the All Programs option, from there look for Sage Payments and then press on the Sage Exchange icon
🔶 For Windows 8 users– You need to press on the arrow that you can see at the foot of the Start screen to see a list of all your applications
🔶 Enter the Sage Exchange in the search field that you can find on the right hand corner of the monitor
🔶 Press on the Sage Exchange shortcut
🔶 Try to run the program and confirm you can close it

🔶 Browse the File option, and after that look for the Online Backup/Reinstate. If you get a notification testifying that the password kept in Sage 50 is not similar password as kept online that is where the issue lies.
🔶 Provide your right Independence online backup password and press OK. This should quickly fix the issue. If you by any chance forgot your password, then the best way to get the password is reset the same.

🔶 You need to first uninstall and then again install the program. If you are not sure about carrying out this step on your own then we would recommend seeking the assistance of the Sage experts.
🔶 Once you again install the program, just open the same again try to know whether you are facing the same issue or not.