Sage 50 2018 Keeps Freezing When Generating Report

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Sage 50 is well-defined software and matches all the requirements of the business. It helps user to manage all accounting as well as other business accountability tasks. There can be various issues due to which the software may face various problems. Let’s take a look at some of the causes.

Major Causes Due to Sage 50 Freezing when Generating Report

  • Sage 50 Corrupt or damaged data/company file.
  • Error in the company file in the data folder.
  • Check UAC (User Accounts Control) Settings.
  • Unauthorized sharing permission
  • Attachment folder – large

Steps to Resolution Sage 50 Freezing when Generating Report

Total Time: 25 minutes

UAC Settings

If user has versions of Windows 7, 8, 10 or Vista, UAC can cause such issues.

Sharing Security/Permission Which Are Incorrect

Identify Non-Data Files And Remove It

πŸ”· Click on Maintain and then select Company Information
πŸ”· Note Directory Information.
πŸ”· Close your Company Information and then close your Sage 50
πŸ”· Make a New Folder by clicking right on the desktop.
πŸ”· Give a name to your folder and then press enter.
πŸ”· Now, go to computer or my computer and then open directory.

Point to Be Noted: If you find any miscellaneous or file right from the sage
company directory, the backup process can fail. In such cases, you need to delete all the company files that we are mentioning.

πŸ”· Search the file with extension *.ddf; move to the new desktop.
πŸ”· Search the file with extension *.frm; move to the new desktop.
πŸ”· Now, open Sage 50 once again and then open company. Now, try to make the backup.

Creating a New Directory with the Core Company Data Files

πŸ”· Click on Maintain and then select Company Information
πŸ”· Note Directory Information.
πŸ”· Create a new data path folder.
πŸ”· Open the company files by double clicking on it.
πŸ”· Copy folder Keys Backup, copy KMSKeys.xml, Version. txt and all .DAT files.
πŸ”· Paste all the files to the new folder.
πŸ”· Now, click on the File, click on Open Company.
πŸ”· Try to open the company file from new folder that you have created in the third step.
πŸ”· Now, check that you make backup.

Contact To Sage 50 Technical Support

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Phone

+1347-967-4079